How to Place an Order - There are three easy ways to place your order with Welkes House of Roses: 1. Order Online: When you browse the on-line catalog, an order button will appear next to each picture of an arrangement. Click the button and follow the on-screen instructions. 2. Order by Telephone: Once you have decided upon an arrangement from the on-line catalog, simply make a note of the catalog number and/or name of the arrangement and call (262)786-1040, or to avoid long distance charges, 1-877-211-7673 (except outside the U.S.) 3. Orders by Fax: Once you have completed the on-line order form in item number one above, print the order on your printer, or fax modem, and fax to (262)786-0421.

Special Orders
Please call us for all special orders and special modifications to arrangements. Special arrangements are not available in our on-line shopping areas.

All Orders
Seasonal and regional conditions affect the supply of flowers and plants. Specific varieties of colors may not always be available or meet our quality standards. Substitutions may be necessary to fulfill
your floral and container requirements.

Secure Ordering
All of our transactions use our secure server, which utilizes a secure socket layer, along with Netscape and Microsoft Internet Explorer encryption technology to protect your personal information. If you do not wish to transmit your credit card information over the internet, then please call or fax us.

Same-Day Delivery in U.S. and Canada
In the U.S. and Canada, same-day delivery is generally available Monday through Friday on orders received before 12:00 noon and Saturday before 10:00 a.m., both in the recipient's time zone
(excluding holidays and peak floral delivery periods) and locally. All orders placed after 12:00 noon will be delivered the following day. If you have any doubt as to when you think your order will be
delivered, please contact us.

Peak Floral Delivery Periods
At peak floral delivery periods, such as Valentine's and Mother's Day, please order at least two days in advance to ensure timely delivery.

Sundays and Legal Holidays
Delivery service is NOT available in most areas on Sunday or legal holidays. Items requested for these times must be delivered the day before or day after the date requested.

Requests for AM or PM Delivery
On orders received at least 24 hours in advance (excluding peak floral delivery periods) we will be happy to honor requests whenever possible for AM delivery, PM delivery or delivery by a specific afternoon time (I.E. by 3:00 p.m.) Please note however, that in some cases delivery may not be possible within the specific time constraints requested due to circumstances beyond our control.

Our Regular Delivery Area
We deliver to all areas in Milwaukee.

We deliver to all Metro Milwaukee Hospitals, including:
Childrens Hospital
Community Memorial Hospital
Columbia Hospital
Elm Brook Hospital
Froedtert Hospital
Milwaukee Psychiatric Hospital
Northwest General Hospital
Sacred Heart Rehabilition
St. Joesph's Hospital
Sinai Samaritan Hospital
St. Francis Hospital
St. Luke's Hospital
St. Mary's Hospital
St. Michael's Hospital
Waukesha Memorial Hospital
West Allis Memorial Hospital
Wisconsin Heart Hospital
Woods/Zablocki Hospital